Feedback

 Having the screening over and done with now, a lot of risk has gone into this. But first, the questions.

Before doing this, a document had to be prepared with questions to ask the selected few to help me acquire more necessary responses as well as them being more detailed rather than having to go with a "it was okay" comment.

Not wanting to overdue the number of questions, a total of seven had been written up giving me enough to both ask and recieve.

As for the screening, this was a little tricky. Running out of time, I found myself having a hard time getting enough people together with the right amount of spare time with the outcome resulting over ten minutes long.

Iffy about this at first as it didn't seem very professional, in the end it is what I had to go with just to move forward.

Taking the link to the video, it had been sent around to a total of six people alongside the questions helping them with the feedback which was to be sent back to me in a voice recording allowing me to have proof of the feedback rather than using screenshots as that seemed even worse than voice recordings for this issue.

Out of those six people who agreed to doing it, only three had got back to me so those three will have to do.

Getting to the publishing of those audios, plenty of consideration had gone into the way I would present that. Going between the option of inserting ones full feedback then playing the next after in the same video, I figured that wouldn't work.

My other idea had been to cut between the audios, and place each response that relates to a certain question together. So cutting between the two audio frequently for every question. But with that, I guessed it would get distracting maybe with no video file being available. Trying to come up with a solution, both had been placed on a file in davinci resolve, and as I was cutting through one of the selected audios to find the question change throughout it, a different idea had came to mind. An idea I will be using.

And that, is to do one at a time. Edit one persons feedback, edit it slightly just to remove the long pauses, upload that then do the same to the next persons. Making it easier to identify who's is who's, allowing me to get through the feedback easier as well as anyone who listens to the feedback other than me. (You reading this.)

Another addition I just made, the question the audio is answering at the time will show up on screen again helping those watching understand better as to why the one talking is saying what they are saying.

First up, Liam Mason's feedback:

Right away, positive comments admitting the documentary to be "very well made" and "clear" in my point making. But for some, not enough time was giving to talk about a few of the topics.

As for getting the message across, he "definitely believes" that he understands it adding on his summary of the message. Which listening to it, he has the right end of the stick.

By the depth of the conversations and the way it was delivered, he agrees to the product being suitable for the aimed age group and he claims to have even found himself agreeing with a lot of what was said with the one example mentioned being about the 'The Last Duel' advertising situation.

As for the changes that could be made to the product, Liam refers back to the lack of depth that could have been added in with one suggestion being on how advertising is an important factor for the film industry.

Discussing the brief now, Liam goes onto say how he believes the product fits well with the brief and had been "executed well."

With no follow up questions, he did give an overall. "Really well done." "Did well over all of it." Claims all of the background footage was relevant tot he topics.

Emily Smith's feedback:

Again, straight away, positive comments calling the product "brilliant." Adding onto that, there were a few negative comments that had to be said about the product. First one being the audio, she had clicked onto the difference in quality produced for the sound which I already knew would be an issue.

With a follow up comment being about the use of a movie scene which she claims that she couldn't hear so well. That being the Scream 2 clip where they are talking about sequels...at least so I believe that's the part she's talking about.

Unfortunately, she didn't believe the message was all that clear. But during that same answer, she took her guess as to what the message is and got it right. 

Another yes goes towards the aim of age group with the comment of there not being any real age range for a documentary with the addition of saying its based on the generation we ourselves are in.

With a change in mind, she suggested having an interview section included in the documentary as she really enjoyed the Ridley Scott podcast part referencing that when saying I could have done something again like that.

Something I thought I had did, but didn't was inserting a BBC logo on the intro of the project. When mentioning the client, Emily brought up how nothing introduced the company until the end of the video so that will have to be changed.

As for concerns, Emily has gone back to the audio issue which I can fully understand.

Lastly, the question. Getting back to her on that, I had informed her that there wouldn't be a sequel to this.

Keilan Ramsden's feedback:

Starting off, "the outcome of the product is very well done" and the message being made has been found to be very clear.

Based on "how easy the video is to understand" he believes the video works well for the targeted age group.

Getting onto the changes suggested to be made, there was the idea of asking rhetorical questions, and allow more of a pause before moving on.

Then moving on, it is believed that my outcome reaches the target brief for this project.

With no answer to the last to questions, those parts are absent from the audio.

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With all the feedback gathered now, changes will be made as soon as I can based off of these responses and overall, I honestly believe this technique worked better than it would have if I did more of a traditional screening as by giving everyone the same task, more depth and thought had gone in to the answers when I compare this to the screening of another project done. Fair enough they still spoke up, but not as much was said then as it had been this time.